Privacy Policy

Last updated: January 16, 2018

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read the Tilma Group’s privacy policy carefully to get a clear understanding of how the Tilma Group collects, uses, protects or otherwise handles your Personally Identifiable Information in accordance with our websites.

Personal information collected from the people that visit our blog, website or app

When making a donation or registering on a Tilma Group site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When information is collected

The Tilma Group collects information from you when you register for a personal profile, make a donation, subscribe to a newsletter, fill out a form or enter information on our site.

Use of your information

The Tilma Group may use the information collected from you when you register, make a donation, sign up for a newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow the Application to deliver the type of content and product offerings in which you are most interested.
  • To improve the website in order to better serve you.
  • To allow the Tilma Group to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

Protection of your information

Tilma Group websites are scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

A variety of security measures have been implemented when a user makes a donation, enters, submits, or accesses their information to maintain the safety of your personal information.

All credit card transactions are processed through a gateway provider and card data/information is not stored or processed on Tilma Group servers.

Cookies

Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling the Application to remember certain information you provided as you navigate between pages on the Services. Cookies are used for the following purposes:

Authentication, Personalization And Security. Cookies help the Tilma Group verify your Account and device and determine when you’re logged in, making it easier for you to access the Services and provide the appropriate experiences and features. Cookies are also used to help prevent fraudulent use of login credentials.  

Performance And Analytics. Cookies help the Tilma Group analyze how the Services are being accessed and used, and enable performance tracking of the Services. For example, cookies are used to determine if you viewed a page or opened an email. This helps to provide you with information that you find interesting. Cookies are used to provide insights about how users access our sites, such as page views, conversion rates, device information, visitor IP addresses and referral sites.

Third Parties. Third Party Services may use cookies to help you sign into their services from our Services. The Tilma Group also may use third party cookies, such as Google Analytics, to assist with analyzing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie.

Opting Out. You can set your browser to not accept cookies, but this may limit your ability to use the Services. The Application currently doesn’t respond to DNT:1 signals from browsers visiting our Services.

Device Identifiers. Device identifiers are used to track, analyze and improve the performance of the Services and any ads.

Third-party disclosure

The Tilma Group does not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless users are provided with advance notice. This does not include website hosting partners and other parties who assist in operating this website, conducting business, or serving users, so long as those parties agree to keep this information confidential. The Tilma Group may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Changes

The Tilma Group reserves the right, at its sole discretion, to modify or replace this Privacy Policy at any time. If a revision is material, at least 30 days notice will be provided prior to any new terms taking effect. What constitutes a material change will be determined at the Tilma Group’s sole discretion.